Got a reduced rate by a coupon sent to us when inquiring about a site. Very nice folks working here, always waving and glad to see you. Lots of coffee free and available, great $5.00 breakfast buffet, grapefruit and oranges on the trees for the taking. Service Dept. made a repair on my tow bar (on a Saturday) for no charge. Free trash pick-up right at your curb, and the professional Security folks were everywhere. The pools could have been warmer, but our biggest disappointment was the Wi-Fi. I make a living "on the road" and depend on high quality internet access. Every day around 2pm the service (Included at no charge) went painfully slow, often crashing. Probably would not affect those who are simply checking their e-mail for pictures of the Grand kids, but for this "roadie" the Wi-Fi was awful. To the Management's credit, they reported the problem to the parent in Tampa, and sent out a tech in a golf cart who took readings. But still the issues continued for a week. If clean and consistent Wi-Fi is not a must, by all means come here and enjoy this clean and friendly park!
The best part about The Reef is the fantastic restaurant located on-site - truly a wonderful experience. About the RV Park...we had to have access to Internet due to illness in the family, then when we got there were told the server was pulled "months ago". Even though the kid behind the front desk was playing video games on the office Internet machine, we were not allowed to even check e-mail on it. We had to leave early because of this, and were told we could not even have a partial refund for nights not stayed (the place was empty). If you like aggressive beach vendors, dust, and a "it's not our problem" attitude, you'll love your stay.