Warning! We paid a full deposit way back in June/08 for the month of February /09. Regrettably, due to poor health, we had to cancel in November /08. It is now February / 08 and we have yet to receive the refund. Same thing happened with my brother-in law. We are getting the run-around enquiring. The email site claims they have turned it over to the accounting department but will not put us in touch with them... Stay tuned...