We arrived later in the evening but Suzanne was at the office to get us checked in. Since we were relatively new to RV camping, she took the extra time to explain everything to us. She was also helpful to the point of loaning us a propane tank be cause we ran out. Since it was 13F outside we were a bit apprehensive. It was a great experience due in no small part to our wonderful hosts. A great location near some great things to see and do.